Pain in the A$$

[rpm126@psu.edu (rpm126)]

All,
        Here's another dealer horror story:
This last wednesday I took my 200 to the local Audi dealer in State College,
PA to have wheel bearings and rotors replaced.   The price was high, but the
service was quick and exceptional...so i thought.   On the way out the
service rep mentioned they adjusted the brake speed sensor on the front
right wheel, he said it was out of whack.   Well, I leave and the first time
i go to stop, there is a terrible noise and pedal shimmy around three MPH to
stopped.    I immedately went back to the shop and he said that's how it
should be (yeah, right).   They said they'd look at it friday and if it was
a fault of their's that they would repair it no cost.   Turns out now the
sensor is broken and they'll be happy to fix it for me....for a nominal fee!
I said I'll take my car now and after arguing with the service rep, left.
i am going to call the owner of the dealership and see if he will rectify
the situation.    The rep said that the damage didn't occur in the shop.
Sure as hell the problem wasn't there before I took it in, and I didn't
damage the sensor in the minimal distance I drove after leaving the dealer.
he even said they worked with the sensor.   I am afraid i won't get any
satisfaction from the owner, and be left S.O.L .    Does anyone have any
experience with this type of situation?   Perhaps BBB, or a lawyer?
(preponderance of the evidence is in my favor)    I just want their wrong
righted, at theirexpense.    Any and all help appreciated.
Reid Meyer
Penn State Univ.
JR- Finance
'90 200t (124k)
'81 5ks (R.I.P.)