Re: Is the dealer misleading me?

["Christopher B. Loker" <cloker@nrv.net>]

I have had the same problem with my dealer, however not exactly the same
circumstances.

I ordered a '97 A4Q in early August.  Since I could not find all of the
options
I wanted at a dealer, they had to order it from the factory.  Audi said
they 
expected delivery mid-late October.

When I spoke to my dealer in late-September, he said that my car was at
the docks in Germany and I could expect the car as promised.  Mid-October
comes around and no car.  They now say my car is in "D" status too, which
they say means it is completed off the line but not transported to the
docks.

If my dealer is telling the truth, it would seem as though your dealer
ordered 
car about the same time I did and he was expecting his in mid-October.
That would mean it is Audi's mistake.  Does anyone know anything about 
what could be going on in Germany?

I'm still waiting for a call back from the dealership this week but last I
heard it would be
early-December for my car.  

If you are happy with the price the dealership is giving you, and
considering how hard
it is in my area to find the perfect one, maybe you should consider waiting
on the car.  It will come in eventually!  My dealer is even going to give
me the CD changer
for less then wholesale and install it for me because of the wait.

Chris Loker
Roanoke, Virginia
> 
> >-----Original Message-----
> >From:	ahmed@morgan.com [SMTP:ahmed@morgan.com]
> >Sent:	Monday, November 04, 1996 6:56 PM
> >To:	quattro@coimbra.ans.net
> >Subject:	Is the dealer misleading me?
> >
> >
> >I have a feeling my dealer has been misleading me and I would appreciate
any
> >insights 
> >or suggested courses of action.  
> >
> >I was looking for a '97 A4Q in Europa Blue with a specific set of
options.  I
> >could
> >not find a dealer who had the car until I called Audi in Princeton, NJ
(this
> >also
> >happens to be my local dealer).  The dealer claimed she had the exact
car
> >coming in
> >within three weeks.  I was quite happy, negotiated a price, and went in
the
> >next
> >day to put down a deposit.  After I had signed the deposit check, she
told me
> >that
> >she did not yet have the serial number for the car and that she expected
it
> >that same 
> >week -- she would call me with the serial number as soon as she had it.
> >
> >A week went by.  No news.  I call her and she says she does not yet have
the
> >serial
> >number, that the car is still in Germany.  She claims it is in "G"
status and
> >is
> >waiting to be put on the ship.  As soon as it is released for the ship,
she
> >will have
> >the serial number for me.
> >
> >Another week goes by.  I call again and get the same story.
> >
> >Yet another week goes by -- we are now at more than three weeks.  I
called
> >her today
> >and hear a different story.  She now claims that the car is in "D"
status,
> >and has not
> >left the assembly line yet.  She also claims that the car will not be
here
> >before 
> >another month and denies that she ever mentioned "G" status to me or
that she
> >had said
> >the car would be here within three weeks of my ordering it.
> >
> >It is beginning to seem to me that they actually ordered the car while
> >pretending
> >that they already had it.  In retrospect, it was highly unusual that
they
> >should
> >have the "exact" car I wanted with all the precise options that I wanted
when
> >no
> >other dealer seemed to have it.  If this is true, then it is very
> >disappointing
> >because I could have ordered the car through other dealers who were more
> >honest
> >and would offer me a better deal.
> >
> >It is a fact that the dealer has lied to me.  The question is how much
they
> >are lying.
> >Is there any way for me to find out?  Is there anything that can be
done?
> >Have other
> >people been in similar situations?  Has anyone else done business with
the
> >Audi
> >dealer in Princeton (they are a relatively new dealer)?
> >
> >-- Shakil
> >
> >=======================================================================
> >Dr. Shakil Ahmed                          
> >Process Driven Trading, Morgan Stanley & Co.
> >ahmed@ms.com
> >http://www.cs.yale.edu/homes/ahmed-shakil.html
> >=======================================================================