Re[2]: Is Clair cool?

[wong@tfn.com (Phil Wong)]

     For those frustrated Audi owners who have needlessly suffered from any 
     of the dealers located in the metropolitan Boston area, contact me 
     about an excellent Audi-certified mechanic who works strictly out of 
     his garage in the Foxboro area.


______________________________ Reply Separator _________________________________
Subject: Re: Is Clair cool?
Author:  Audi200TQ@aol.com at Internet
Date:    2/4/97 2:08 AM


.....Clair in MA I assume?  Well after the body shop did their part, I had to 
send my 200TQ to Clair Service to do the fine tuning and decipher what the 
body shop fudged.  Clair insisted that I authorize three hours of labor to be 
used for diagnostics(????).  Heres what they told me....."The windshield 
wipers dont work". (no Shi# !, I knew that, thats why Im in the shop), "The 
brakes needed replacing". (Gee I knew that too via the "replace pads" light).
 "The computer is bad". $1,750 (Oh really), "The speedo doesnt work". (yeah,
ok, but why).  "The E-Brake is frozen". (approximately 10 seconds to figure 
out what I already new).  And "Hydrolic fluid is leaking from somewhere".
 (??somewhere??).  Oh and I also got the usual disclaimer, "your callipers
will probably need to be replaced, they look bad".  (??look??)  THIS ALL TOOK 
THREE HOURS?
     
What I drove (hobbled) away with was basically a reassurance that everything 
that i thought was wrong with my car, was actually wrong with it.  Never any 
explaination as to why or any pinpointing as to the cause or solution, except 
to "REPLACE" it.  My so called diagnostic cost me $195.00 plus $18.95 for 
hydro fluid.  My total estimate for future work was $3,895.00.  Youv'e got to 
be kidding Clair???
     
I also feel it necessary to mention the BODACIOUS motor oil leak that 
suddenly happened less than a block away from the dealer. Let me say for the 
record....Ive NEVER taken my Audi anywhere that has done decent work, all I 
usually come away with is more problems. 
     
Sorry for rambling, but some people (dealers) really push my buttons!