Re: shock warranty

[Lee Levitt <wheelman@shore.net>]

At 01:05 PM 2/26/98 -0500, russ Sounterlin wrote:

>He said that this purchase payback warranty policy is an industry
>standard and the Bilstein units they sell would have the same procedure.
>Sound like alot of jerking around to me.
>
>For whatever it is worth he said the warranty returns on Konis is very
>low.

I had the same story explained to me when a local tire place (Direct Tire)
tried to get me to replace my Bilsteins, as they claimed they were leaking.
I was supposed to buy a new set and then get reimbursed from the Bilstein
distributor.

The Bilsteins were fine, btw. This was not on my Audi. I bought another set
for the Range Rover and that made a *huge* difference on that truck. One of
the reasons I bought Bilsteins was because of the warranty. My first Volvo
700 series turbo went through front struts like nobody's business...when I
bought my second one, I upgraded to Bilsteins and put 100K carefree miles
on them, with no problems. 

Now that the Audi needs shocks (at 85K miles) I'm thinking of Bilsteins... :)

Lee