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Superfluos Parts Service from Dealer - NOT
Hi All:
I'll keep it short just need to get it off my chest and blast Heishman's
Audi in Arlington, VA.
Me: "Hi, I special ordered some parts yesterday and I realized I missed
one. Can you check if you have it in stock?"
Audi: "Sure, what part is it?"
Me: "It is a sealing ring for one of the AC hoses. It is on page
29 of the microfiche I have but the part number is on a page that's
missing."
Audi: "Where does it go? I need to know where the part goes. I can't
look it up otherwise."
Me: "One of the sealing rings at the condensor. It's part of the
AC system. Can you just look up ACC on the fiche."
Audi: "Yeah, hold." click
Audi: "This is the pparts manager, what part do you need?"
Me: "AC sealing ring" (Audi interrupts me here)
Audi: "I can't look it up unless" (I interrupt)
Me: "Do you guys have a bad attitude about this?"
Audi: "Yeah we have a bad attitude"
Me: "Goodbye." Click!
Bastards! I fell better now, thanks :)
Mark Pollan, '86 5KCSTQ 263K Miles