Should I contact AoA

[Kenneth Gorman <kgorman@thunder.ocis.temple.edu>]

I recently purchased a pre-owned 1996 A6 with 37K miles to replace my 
1990 Audi 200 with 151K miles.  The 96 A6 was originally delivered on 
8/30/96, so it has approximately 1 year left on the 3yr/50K warranty.  
The first thing I noticed when looking at the car was the excessive 
amount of leather wear on the driver's seat.  I asked the owner of the 
car about it and he said he had taken the car to the dealer on 2 separate 
occasions to complain.  The first time he complained was at the 15K mile 
maintenance and then again at the 22.5K maintenance.  He produced service 
records indicating he had done so.  The receipts stated that the service 
manager felt that the wear was normal and the service manager did not 
offer to replace the leather.

I compared the leather on my 1990 200 and it is clear that the leather on 
my 1990 Audi 200 is in much better shape than the leather in a car that 
is 6 newer and has 110K less miles.  

More information:
This is my 3rd Audi.  I have taken my previous 2 Audis religiously to Don 
Rosen Imports in Conshohocken, PA for service.  I am a loyal Audi 
customer who keeps buying their product.  My second Audi was purchased 
new at Don Rosen Imports.  Ironically enough, this pre-owned Audi that I 
just purchased was originally purchased at Don Rosen as well, although 
the owners had it serviced at Cherry Hill Imports.  It was Cherry Hill 
Imports who refused to replace the leather.

Being that the car is under warranty, coupled with the fact that this 
problem was complained about previously with documentation to prove it, 
what would the list members advise me to do.

Your advice is appreciated.

Regards,

Ken Gorman