Re: The BLAH, I mean 'BLAU' Ordeal

["Richard Haroutunian" <Richard_Haroutunian@inso.com>]

The good thing about this list is that we are now an 'organization.'  This
means that we have power.  I've had pretty good luck with BLAU, most have
not.  It would be cool to somehow let Jim know that his Company is getting
ripped to shreds on the List, and maybe he'll actually do something about
it..

Sounds like he (they) need to realize that this List comprises the niche
market he sells to!   A force to be reckoned with , considering that fact
that those that are new to the List will see the posts and never by from
BLAU.

I'm not suggesting the List 'boycott' BLAU -- that would be ridiculous,
However, it would be cool to see BLAU make some changes because of the
List.  AS I said in my last post -- I really feel it has everything to do
with the amount of money you spend.  For example, I spent over $2K in less
than 5 calls -- hence they treated me great.

The interesting thing (and another point here) is that the reason I spent
$2K was NOT due to BLAU's slick sales efforts and masterful technical
advice -- it's because I got the technical support, advice, and answers
from this List!

That means something.  It means that the List is driving some portion of
his business -- my $2K and countless other referrals based on advice and
support form the Pros on this List.

I'm sure you get what I'm saying -- I just think that he should know how
his customers really feel.

Richard
87 5KCS TQ
85 4KS Q
82 VW Cabriolet