Re: Good job guys!

[CLIFFORD ILKAY <clifford_ilkay@dinamis.com>]

At 08:00 PM 11/16/98 -0600, you wrote:
>You know.....
>Sometimes we tend to have disagreements on this list
>but I would just like to say I have enjoyed not having the
>constant flame wars. 
>It makes my evenings so much more relaxing.
>Keep up the good content and atmosphere guys!
>
>I'm really proud of everyone.
>Sorry for the non-q content.
>
>Later.....
>Rich Andrews

Hi,

I refer you to:
------------------------------------------------------------------------
Tomas Leveckis wrote:
>It seems your lack of initiative is what caused this problem in the 1st
>place......all you had to do is get the code from them .... since you
>fixed it yourself anyway.....what suprises me is that someone who
>is all knowing had to bring the car to the dealer for such a trivial
>task....
>
>maybe it's just me, but I've seen more unreasonable customers who deserve
>a little discipline than incompetent/dishonest mechanics......
>
>
>-----Original Message-----
>From: Steve Mills <smills@lineage.com>
>To: Paul_Royal@IDX.COM <Paul_Royal@IDX.COM>; Q-list
><quattro@coimbra.ans.net>
>Cc: audi-20v@emailsol.com <audi-20v@emailsol.com>
>Date: Monday, November 16, 1998 6:46 PM
>Subject: RE: Dealer dis-service award- Valley Motors
>
>
>>Paul-
>>
>> OK, maybe I overcooked it a bit with the "top ten" list, but if you have
>>an Audi dealer that does acceptable work, you would seem to be a lucky man.
>>A friend owns three dealerships- they have terrific service (open till 8 PM
>>so you can work _and_ pick up your car), Saturday service hours, etc. They
>>just don't deal Audis.
>>
>> I have had somewhere between horrible and borderline criminal experiences
>>with both of the reasonably local dealers, and bad experiences with two
>>others in NJ that I tried rather than _ever_ use the local boys again. In
>>an amazing coincidence, whenever my wife takes a car in, the estimates
>>skyrocket. What really kills me about this particular experience is:
>>
>>1) Simplest procedure known to man- still somehow went wrong.
>>2) You have _no_ alternative to a dealer for this particular type of
>service.
>>3) They tried to hustle my wife ~$165 worth of goods and services that were
>>blatantly unneccessary, after charging her $25 for mostly wasting her time.
>>
>> On the use of "monkey lad"- I generally reserve this for the "I used my
>>biggest hammer AND the big vise grips- it still don't work!" subset of
>>mechanics that shouldn't be allowed anywhere near any vehicle at any time,
>>let alone an enthusiast's (read- picky b*stard's) car. I didn't expect the
>>battery replacement guy to have a PhD- he rates the moniker because I went
>>way out of my way to ask him to _please_ be careful because I didn't have
>>the code, and he assured me "no problem- do these all the time". Yeah
>>right. My primary mechanic is also a friend- I don't tip him because he's
>>never tipped me after I fixed one of his computers, and I used to do
>>bicycle and motorcycle repair myself before I got this "clean shirt" job.
>>
>> Steve
>>
>>At 09:38 AM 11/16/98 -0500, you wrote:
>>>>What about a
>>>>"hall of
>>>>****shame", "monkey-lad awards", or "top ten reasons dealers s*ck" on the
>>>>new
>>>
>>>If you want to alert us to a poor dealer. great, but "top ten reasons
>>>dealers s*ck" doesn't cut it.  I am not in the business, but there are
>>some >decent ones out there.
>>>
>>>I gotta tell you, the whole "monkey-lad" thing kinda bothers me too.  Not
>>>all of us
>>>are graced with nice clean white shirts from day one.  Lots of these guys
>>>work hard for low pay.  When's the last time you tipped one for taking
>>really >good care of you?
>>>
>>>Paul Royal
>>>'90 90Q20v

Regards,

Clifford Ilkay
Dinamis Corporation
3266 Yonge Street, Suite 1419
Toronto, Ontario
Canada M4N 3P6

Voice/Fax: 416-410-3326

mailto:clifford_ilkay@dinamis.com