[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: Parts Fraud?
> As an ex-GM service rep and a present day Audi-VW dealer,
> I'd_strongly_advise you contact you Audi field representative. You should
> be able to get a hold of his contact info through the Audi head office.
I would strongly suggest that he doesn't and handles it with the dealer
first.
We really don't want to be shooting ourselves in the foot here and
preventing alternative sources of parts being available.
If the alternative doesn't fit, then deal with that appropriately
ie. as a defective product.
Another thing to consider is whether the original part is even
obtainable. Surely we don't want the situation where the dealer
has to say "Well, it's not available" where the truth is "There
is an aftermarket source, but we aren't allowed to sell it."
We are all so happy when someone posts "Linda has found a source
for XXX for 30% of the Audi cost". Let's keep this in mind...
We have heard cases of genuine parts not fitting properly too...
You would want to compare with a new genuine part as well.
Orin.