In a message dated 99-01-26 18:32:35 EST, you write: << And what about paying service writers on commission? >> Yeah but.... aren't all good sales people paid on commision? and who does that person work- for the car owner or the dealer owner. Ethics should determine whether the work is neccesay or not. at least in a perfect world. .02 DF 83 TQC 95.5 S6 Avant