Re: Audi of America, are you listening?

[quk@isham-research.demon.co.uk (Phil Payne)]

In message <v03130302b2e360b32177@[206.106.147.12]> Phil and Judy Rose writes:

> Is the qlist believed (or known) to be monitored closely by Audi?

Not officially.  Because of European safety legislation, _never_ expect
to see official technical information here.  Some lawyers might say that
even posting marketing information as banal as announcing that
production of some model or other has started/stopped would consitute
official endorsement.  If some lister or other were then to post tips
that might incite someone mechanically unskilled to do something
dangerous to a car, Audi could easily get its butt sued off for not
correcting the information.  I think official _participation_ is as
likely as hell freezing over.

I do know, though, with ABSOLUTE certainty, that several of my posts
have made it into Audi's management chain - one of their senior managers
was intimately familiar with one of the issues.  I don't know at what
level they monitor, and whether they escalate 'the same old rant' or
just specific, identified issues.

--
 Phil Payne
 Phone: 0385 302803   Fax: 01536 723021
 (The contents of this post will _NOT_ appear in the UK Newsletter.)