Thanks for the stories. What a stark contrast between the US Audi customer service vs. the German one. The German service is what we should all expect. -Ti 96 A4 2.8 quattro 84 5000S 2.1 turbo 80 4000 2.0 -- /// Ti Kan Vorsprung durch Technik /// AMB Research Laboratories, Sunnyvale, CA. USA /// ti@amb.org ////// http://metalab.unc.edu/tkan/ ///