Re: hackers

[Brett Dikeman <brett@pdikeman.ne.mediaone.net>]

Return to the dealership with a copy of the Massachusetts Lemon Law. 
You can force them to repair any items that were not disclosed to 
you(or lied about.)  The law covers both new and used vehicles, 
although differently.  Threaten to call the mass state attorney if 
they still won't budge.  They just love that sort of thing, almost as 
good as putting drug dealers in jail.  Also call the BBB and report 
the dealership(or threaten to.)  If you have easy access to a lawyer 
friend or something, have him/her draw it up and make it sound/look 
really important.  You'll get a call back 5 minutes later..."yes sir, 
right away sir, sorry sir, won't happen again sir..."

The local news "consumer reporters", particularly 4+7, love this sort 
of thing too...they're desperate for scraps of meat.

Be sure to snap a few photos of the cowling, and xerox the Bently 
pages on how it's supposed to be done.  Send that in to the state 
attorney's office.

You can also sue in small claims court for damages.  In MA, if they 
don't show up, court rules automatically in your favor.


Brett

At 9:13 AM -0500 11/22/99, Tomas Leveckis wrote:
>I purchased a '92 100CSQW from Brooktree in Holbrook,MA......I brought
>the
>car back to have the heater blower motor replaced.....I got the car
>back, and the
>screeching was gone, BUT a few days later, I was poking around under the
>hood
>and noticed that a substantial part of the blower housing had been cut
>out and
>rubber cemented back into place....nice,huh....bunch of friggin
>hackers.....if I had
>known this is what they were going to do, I would have taken a day off
>from work
>and done the whole thing myself.......this is one of many negatives
>about the entire
>purchase.........they lied about a bunch of things....their wrench said
>he re-packed
>the front wheel bearings, so when I drove off, I still noticed the 40mph
>hum, and when
>I had some new tires put on the car, I told my wrench to check the wheel
>bearings, he
>said they were never removed....in fact I guess you need to take the
>bearing in this car
>to a machine shop to have them pressed in......there's more, but the
>real bottom line is
>that given my experience with these guys, I would not consider doing
>business with them
>ever again.................
>
>Tom Leveckis '92 100CSQW.......with easy access to me heater blower
>motor

----
Brett Dikeman
Artel Software				617-451-9900
381 Congress Street			617-451-9916(fax)
Boston, MA 02210				http://www.borisfx.com