RE: Really awful TT experience

["Rich, Jack" <JRich@Kronos.com>]

>I've never read such a horrible dealer service history in all my life.
>The owner doesn't even appear to be getting angry through it all, which
>mystifies me. 

A TT is so wonderful that he puts up with it.  And not angry isn't quite
true.  He is active on the TT forum, so I know that AoA has offered him a
buyback, with deduction for milage, of course.  He says the AoA rep said
that they can never make him a happy owner, so they don't want to try to fix
his car anymore.  It appears they've stopped believing that there is a
problem.  However, he loves his TT, and would much rather they get the damn
transmission fixed.  He is, however, pretty fed up.

3 bad transmissions says that he is either extremely unlucky, or there is
some other problem with the car (like the clutch?) that causes his tranny to
fail.  Of course, what dealer will ever successfully diagnose some secondary
cause?  It does appear that the weak link in a TT may be the 2nd gear
synchro.

Jack Rich