[BiturboS4] Blown Turbos (Non-Chipped S4) - Update

[j y]

Bruce,

Thanks for the advice. At this point, there is no
record of me inquiring about strange noises under my
hood until today. I can guarantee you that AUDI is
going to use TODAY as my day of record.

That being said - I am SORRY - this is a well known
and documented problem. I will resort to trickery to
get Audi USA to honor mechanical defect - NOT AS A
RESULT OF ABUSE (the common claim of manufacturers).

The boost on this car never has NEVER been enhanced (I
must admit that I was planning to do so - but this
turbo failure got in the way).

So, that being said - in my opinion - it's is
unreasonable for a manufacturer to try and weasle out
of a claim when the machine is just 2k mi over the
warranty expiration - that is just TOO close - like
horse shoes and hand grenades. If I have to go the
"lemon law" route - I will. Too many people are aware
of the S4's reputation for turbo failure.

In fact, the guys at AWE said "that even the late
2001s and 2002s have had turbo failure." Rule of thumb
was, the 2000s and early 2001s were suspect.

I will not accept anything LESS than 2 new turbos and
plumbing under warranty!

BTW, the car is sitting in my driveway - it will not
be operated until April 16th - when I drive it to the
dealer.

In the meantime, I am driving my ALT (not up on my
German spelling - probably misspelled) PORSCHE. Thank
God - it's still ticking after 125k mi (on the
original turbo - been chipped for 5k mi - mainly keep
it at stock boost w/the Greddy Boost controller)and a
new body (kit). It wasn't meant to be my every day car
- thatwas what the S4 was suppoed to be.

jy

--- Bruce Mendel <brucem105 at comcast.net> wrote:
> Get Audi USA involved and on the record now.....if
> you drive around till
> 4/16, they may say you made the condition get worse
> and/or more expensive to
> repair. Tell Audi you started hearing the noise
> PRIOR to expiration of the
> warranty, but were told when calling casually that
> turbos make whistling
> noises, and it was normal, and to call/visit if it
> got worse.
>
> It got worse, you are trying to visit, and this is a
> known issue which you
> expect them to take care of if in fact it turns out
> to be blown turbos.
>
> Good luck!
>
>
> ----- Original Message -----
> From: "j y" <jimnetpa at yahoo.com>
> To: "biturbos4" <biturbos4 at audifans.com>
> Sent: Thursday, April 10, 2003 4:52 PM
> Subject: [BiturboS4] Blown Turbos (Non-Chipped S4) -
> Update
>
>
> > Well Folks,
> >
> > My worst fear was confirmed today. Before taking
> my
> > beloved Y2K Imola S4 to the Audi dealer - I opted
> to
> > get an INDEPENDENT opinion - first.
> >
> > While doing some other work (at 52.9k mi - it's
> out of
> > warranty) on my S4, I asked AWE (reputable Audi
> Tuner
> > that is well known) to confirm my suspicions about
> the
> > HIGH pitched siren like whine coming from my
> engine
> > compartment when acclerating (becomes very
> noticeable
> > at 2k RPMs and above).
> >
> > Their professional opinion - Your S4 didn't throw
> any
> > VAG codes BUT - IT HAS NO BOOST TO SPEAK OF - PLUS
> THE
> > HIGH PITCHED WHINE - Buddy - We think you blew
> your
> > turbo(s)- Call AUDI - since you are so close to
> the
> > warranty expiration and you've NEVER CHIPPED the
> car.
> >
> > I called the Audi dealer who sold me the car and
> has
> > serviced it from the beginning. Their response -
> "YOU
> > ARE THE FIRST 2.7 to REPORT THIS PROBLEM TO US.
> CAN WE
> > CALL YOU BACK?"
> >
> > Approximately 1/2 later, I receive a call from the
> > Service Rep (the one who took my call originally).
> > Again, the conversation goes like this:
> >
> > AUDI: "SIR - AGAIN, WE'VE NEVER EXPERIENCED THIS
> > PROBLEM WITH 2.7 ENGINES."
> >
> > ME: Yeah..well Audi World.com is littered with
> emails
> > from 2.7 engine owners who have blown turbos and
> it's
> > well documented. It's been traced to oil inlet and
> > other associated problems.
> >
> > AUDI: "CAN U HOLD FOR A MINUTE?"
> >
> > ME: Sure.
> >
> > AUDI: "HOW DO YOU KNOW IT'S A BLOWN TURBO?"
> >
> > ME: I had an inpendent shop look at the car. AWE.
> You
> > know them (this dealer and AWE have done some work
> in
> > the past).
> >
> > AUDI: "WELL..CAN U BRING THE CAR TO US ON APRIL
> 16th
> > FOR DIAGNOSIS?"
> >
> > ME: Only..if I get a loaner car
> >
> > AUDI: "OK..IF IT IS A BLOWN TURBO..THE BEST WE CAN
> DO
> > IS 50% ON PARTS/LABOR" - Note: They have NOT even
> seen
> > the car at this point - but they did pull my
> > maintenance history up on their computer.
> >
> > ME: ok...April 16th..Loaner Car....I AM NOT
> ACCEPTING
> > A 50/50 DEAL...YOU COMPLETE YOUR DIAGNOSIS ON
> APRIL
> > 16th...THEN WE TALK ABOUT RESPONSIBILITY...THIS
> CAR
> > "NEVER" HAS BEEN CHIPPED or HAD THE BOOST
> INCREASED.
> > THERE ARE MANY POSTINGS ON AUDI WORLD ABOUT S4
> TURBO
> > FAILURE. I AM ONLY 2k MI OUT OF WARRANTY. I
> FOLLOWED
> > "ALL" AUDI RECOMMEDED MAINTENANCE - AT YOUR
> > DEALERSHIP. I DO NOT FEEL ANY LIABILITY HERE."
> >
> > AUDI: "SEE YOU ON APRIL 16th."
> >
> > Stay tuned boyz and gurlz.
> >
> > jy
> > 00 S4 Aggressive Imola
> > 86 951 Porsche
> >
> >
> >
> >
> >
> > __________________________________________________
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> > http://www.audifans.com/mailman/listinfo/biturbos4
>


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