Over tightened lug nut problem 90 sport 90 q

[Huw Powell]

> >Well nothing is ever easy, went to rotate my tires today and guess what one
> >lug over tightened by the Audi dealer at last service.
>
> >So help what do I do now.
>
> Sounds like the dealership has a problem, not you, to be perfectly honest.
>
> Calmly point to the part in the shop manual where it specifies 85 ft
> lb(at least that's what it is for the 200q20v), hand them the keys
> and wish them luck, and mention that you want a new lug nut, thank
> you very much.

I think it is a little late for an "irritated but diplomatic" visit
where they can be asked to loosen it - the owner has bunged up the bolt
head.

Now a visit there had better be apologetic and hopeful.

I would never recommend going to *any* kind of technician and getting in
their face with "chapter and verse."  I'd call that the end of any
possiblity for a fruitful future relationship with them.  Asking nicely
(even while seething inside) is a much better way to get your needs met.

--
Huw Powell

http://www.humanspeakers.com/

http://www.humanthoughts.org/