Thank you VWoA! (Was: troubleshooting a New Beetle) (NAC)

Douglas Frank frank at zk3.dec.com
Tue Jan 22 16:54:05 EST 2002


I gotta give 'em credit, they came through for me!  Mom's 2000 GL hadn't
been out of warranty a month before the dealer pulled a "Deine MAF sensor
ist kaput, Sonnenschein" code, followed by more good news about a fuel pump
relay.

I just got a call from the VW "customer advocate" and she told me they'll
cover repairs, parts and labor, at 100%.

Now, THAT's how to hold on to a customer.
--
Douglas Frank    Compaq Computer Corp.
ZKO              110 Spit Brook Rd.       The older I get,
603-884-0501     Nashua, NH USA 03062       the better I was.



More information about the quattro mailing list