Audi woes - new wheel, rotor, front panel

[Kneale Brownson]

If they took that wheel off and failed to tighten the bolts (only way it
could come off in a few miles), they have WAY more of a problem than
they're letting you understand, Jan.  Are you a young person?  The shop
should be reported to the authorities.  That wheel coming off could have
led to injury or death instead of a little damage.  If they "leave it in
the hands of an insurance company", you should consult a lawyer.

At 02:14 PM 5/2/2004 -0400, films at crazyralph.com wrote:
>> You certainly need to visit that Wal-Mart and explain what happened.
>
>Hi Jan,
>
>I took your advice and called the Wal Mart Tire & Lube express.  The first
>guy said "we torque to torque standards" and blew me off.  That annoyed me
>so I called the store manager and he put me in touch with the TLE manager. 
>He said he'll turn it into their insurance company and he's going to call
>me back this afternoon with a claim number.  He added that "then it's out
>of our hands" which I guess is a polite way of saying "So don't bother us
>again".  ;)  
>
>So, I guess Wal-Mart's Insurance Company will be calling me within the next
>3-5 days.  I'm not too optimistic that they're going to do anything but
>it's worth a shot.  I was checking part prices on-line and found I can get
>the fender for $99, which is much less than I expected.  Still have to get
>a wheel(don't know if I'll be able to find one that matches my others
>thought, grrr)and a new tire and probably a rotor.  Hopefully nothing else
>was damaged when it hit the road.  I know the big black piece of hard
>plastic which is around the wheel is shot(cut/torn to heck), don't know how
>much something like that costs.  
>
>Thanks again!
>
>Tony
>CRF
>
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