[s-cars] ECS
Paul Krasusky
KrasuskyP at FirstInterBank.com
Mon Jul 1 14:16:17 EDT 2002
Rant.
OK, I'll retract my "enormous F U to ECS" comment from my earlier post.
Figured I'd share with all the resolution to the matter, afterall, customer
services goes a very long way (in my worthless book at least).
Just spoke with Tom @ ECS. He didn't even bat an eye at the situation...
for my troubles, he's overnighting the 2nd pad sensor and crediting me $50
for my inconvenience.
This was a perfect response to the situation, one that I felt worth sharing
with you. People are 10x likely to complain than they are to compliment, so
I figured it was good to speak on ECS's behalf for their handling of the
matter.
End rant.
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