[s-cars] dealership woes, (oh my)

[Sean Douglas]

I tend to agree with Gabriel, I've had some less than satisfactory
experience with dealers and I try and do most of the work myself. But,
there are a few good dealers out there who have techs with 10-15 years
experience and are used to working on older Audis like ours. Guildford
Motors in Surrey, BC is an example of a good dealer and their parts dept
is exceptional.

Sean Douglas
1997 Audi S6//RS2-spec
1990 Audi 90 quattro 20v


> -----Original Message-----
> From: s-car-list-bounces at audifans.com 
> [mailto:s-car-list-bounces at audifans.com] On Behalf Of Gabriel Caldwell
> Sent: Wednesday, October 27, 2004 1:40 PM
> To: Michael Mulholland; s-car-list at audifans.com
> Subject: RE: [s-cars] dealership woes, (oh my)
> 
> 
> This is precisely why I do everything myself.  Dealerships 
> never do things right, especially things that require a bit 
> more time or effort.  Dealers don't have time.  I've had each 
> of my Audis at a dealer once.  Both times they came back 
> fcuked up.  Once a broken ABS sensor and the other time 
> screwdrivers marks all over my engine bay.  I'm talking deep 
> marks too.  Multiple deep marks.  Fcuk dealers.
> 
> Buy your son a pressure bleeder from ebay for $20.  Bleed 
> your brakes and clutch salve cylinder.  Buy sparkplugs online 
> for $15 each and boots for $15 each.  Read SJM Autotechnik's 
> website (especially the section on misfiring) and you'll be 
> smarter than the average dealer "tech".
> 
> http://www.sjmautotechnik.com/
> 
> Gabriel Caldwell
> 
> -----Original Message-----
> From: Michael Mulholland [mailto:meyeke at netinc.ca] 
> Sent: October 27, 2004 1:11 PM
> To: s-car-list at audifans.com
> Subject: [s-cars] dealership woes, (oh my)
> 
> while i was on vacation end of sept and beginning of october 
> my son took his s6 in to the dealership for repair. although 
> the list of complaints seemed straightforward, the repairs 
> costing $$$$$$$ have left him worse off than before. for example....
>    while its in flush the brakes with new fluid""
> 
> result- brakes are now so spongy it feels like standing on a 
> soft tennis ball. yes you can stop fine at normal speeds but 
> once stopped you can also easily push the pedal to the bottom 
> of its stroke (clunk). the car has been back 3 times as 
> unacceptable....the last service order read "vehicle braking 
> as designed" 
> 
> "replace noisy release bearing and also install new clutch 
> kit. pedal is too hard"
> 
> result-  bearing is quiet (yayyy) pedal is still hard, clutch 
> will not disengage properly and car moves forward as soon as 
> pedal is marginally moved from the floor. downshifts must be 
> done with great care.
> 
> took it back 3 times as unsatisfactory. their invoice read 
> "with a new clutch a vehicle is supposed to be able to pull 
> away with the pedal close to the floor"
> 
> "ëngine misfires under boost "
> dealer installed 5 f5dpor plugs 5 leads 5 coils cost $$$$$$
> 
> result- after 3 days the misfire returned with a vengeance. i 
> was now back home and checked the car. number 2 cyl plug was 
> missing about an inch of its centre core electrode. the side 
> electrode was a molten blob and the porcelain was broken. 
> 
> i put in a cheapo champion plug to get it back to the dealer 
> and it ran fine (i didn't drive it hard) 
> 
> comments?
> 
> tia
> mike
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