[urq] My troubles with Stebro continue

[Brady Moffatt]

Hi Anton/All,

I'm not surprised. Since Dan from Stebro so kindly sent the UPS tracking
number to the list, I checked (hope you don't mind!)its progress, and saw
that the weight of the package was only 10 pounds. I thought to myself,
"Oh-oh, something's up!"

Not that it will likely make much difference, but next weekend I'll be in
Ottawa for the Grey Cup (Canadian football championship game and big party).
It's about 30 minutes from Manotick (where Stebro is located). I can make an
appearance if you think it might help.

On behalf of all Canadians, I apologize for Dan's unforgivably crappy and
dishonest service.

Anyways, let me know....


Cheers, Brady
86 4kq with a blown rear section of the exhaust. Guess where I'm NOT buying
my system from!
83 urq
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-----Original Message-----
From: urq-bounces at audifans.com [mailto:urq-bounces at audifans.com]On
Behalf Of a.j.gaidos at comcast.net

All,
 I really don't think anyone should deal with this company. As a refresher,
when I called to order my system Oct. 6th. I was told by Dan he had one in
stock and it would take 10 to 14 days to ship it. Then he said it was caught
up in US customs at the Canadian border. That seemed possible with the
current international tensions. When he finally gave me a tracking number
for it Nov 5th. The records showed it wasn't even picked up from Stebro
until Nov. 4th. In other words he lied. Evidently more then once.
 Anyway, today was the date UPS said it would be delivered and it was -
partly. I got the center section but no rear section and no mounting hangers
as advertised. I called him twice today and emailed him as well but there
has been no response. At this point I told him (in voicemail) I want the
$335 for the rear section credited back to my account period. No more
stories, no more excuses, no more bullshit. If the thing shows up I'll
refuse delivery and it can go back. I told him I'll have a local shop fab a
rear section and thanks for the headaches.
 As I said, I've heard nothing. Not so much as an email telling me he'll
credit back the money. So that's where we're at. 6 weeks and only partial
shipment.....
Anton
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