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AoA is listening....finally!
Here's a good example of what effect you dealer comments have with Audi:
The Orlando dealer is pretty much the sleaziest dealer east of the
Mississippi. He has had the franchise in Orlando since 1994, and in those 5
years has alienated pretty much every Audi owner in Orlando. I have met
numerous Audi fans who were considering buying Audis until they saw the dealer
and heard the stories.
Of my 10 or so regular members of my local Quattro Club, we have all had
numerous and consistent bad experiences with this dealer. From the techs
breaking more parts than they fix, or putting large gashes in the bumpers
during an oil change (Eric Fluhr's dad), or never being able to diagnose
warranty items and so on. His facilities are run down and have the
cleanliness of a crackhouse. And the salesman, we will just call them the
crack house patrons. It was so bad that most of us were driving over an hour
to go to either the Tampa or Melbourne dealers.
Well, after numerous letters and phone calls to Audi after each of my service
appointments (they were all bad experiences), we finally won....Audi pulled
his franchise. All praise AoA!!!!
So, when you have a bad service experience with your dealer, let AoA know,
even if they don't give you a survey. For once I can say, AoA is listening!
Now, to worry about who is getting the franchise next.....
/\ _I Christian J. Long (& Breeze Parker Long)
/ \ I_I I_I I Orlando, Florida, USA
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'98 Audi A4 1.8tsm Neuspeed .8 bar, K&N, 17" Ronal R28s
'96 BMW 318ti For sale!
'90 Audi 90
Past Audis: '84 CGT, '85CGT, '87.5 CGT, '90 CQ
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