Good dealer story

[Scott 20191668 Bermes <scottb2460@earthlink.net>]

Well, I felt I had to let fellow listers know of a good experience with
my local Audi dealer. All you folks in Atlanta have experienced Jim
Ellis, well, the new kid in town (relatively new) is Audi of North
Atlanta.  First plus, they provide free loaner cars to all Audi service
customers, regarless of where you purchased the car. It's an
Audi/Infinity dealer, so I have had a few I30's, but this week I got an
A4Q Avant, without even requesting an Audi.  So far, I like this dealer
and its service.

I took my 92 100CS in due to the oil pressure indicator on the auto
check was coming on. Took it to these guys the first time with an oil
change. They checked the oil level and all the sensors under the car.
Things were ok.   The indicator didn't come on for another few weeks,
but when it did, I took it back and according to them and the procedure,
they replaced the two oil pressure switches. Total cost was around $275. 

Well, three weeks pass, everything ok until the warning light comes on
again.  I take it back for the 105k service and have them check it out
again. Since I just paid $275 to get it fixed, I was ready for a
hassle.  They advised me the only other thing to do is replace the auto
check display, but recommended not doing it for due to milage of car,
and cost. So, before I can demand, expect, et al a refund, the service
manager apologized for not fixing the problem and apologized that the
refund would have to be a check due to accounting reasons!  

So, yes, it took more than one visit, but free loaner cars and no hassle
refund has made me a regular customer. 

I would be interested in knowing other Atlanta area listers with similar
or opposite stories over the last year with this dealer.

Scott