RE: Re: Meltdown at Carlsson

["Dupree, Jim" <dupree@alldata.com>]

She has always done right by me. The shop I used to work for bought most of
the dealer only parts for her because we could get the right parts
faster/cheaper from her than either of our 2 local dealers. This was even
usually the case if the locals had the part in stock, it could take them a
day and a half to deliver a part 7 miles down the freeway and Linda could
have it to us first thing in the morning from 200 miles away. If the parts
had to come from the factory warehouse Linda usually beat the locals by
several days. 
A satisfied customer
Jim Dupree

		-----Original Message-----
		From:	Sandy Duffy [mailto:sandyduffy@home.com]
		Sent:	Thursday, December 16, 1999 8:39 PM
		To:	quattro@audifans.com
		Subject:	Fwd: Re: Meltdown at Carlsson

		You said
		>Ok I have had a similar experience with Carlson parts.  I
think Linda is a
		>Bit@&.  Anytime I get her she is in a mood, with a Tude!  

		I live in CT so I've never seen her.  I've  talked to her on
the phone...lots.
		She always super busy but I come to believe she's the type
of person
		who would be that way if she had nothing to do.  However,
she always 
		take the time to help me, sort out my half-a$$ed description
of parts, cross-
		references them to local sources(considerable cheaper) or
Audi, boxes 
		them up,(that day) and sends them to me.  I've never had an
incorrect part.
		And the one time she said she'd send a part red label and
didn't, she shipped 
		it red label the next day, freight prepaid and issued a UPS
"call tag" to get 
		the first part back on her dime.  She's got my credit card
number on file 
		and I've never had a billing error either!  have no
complaints with her at
		all.  
		She's great.  I just wish my local dealer was even half as
competent.

		Just my .02

		Sandy